How Do Your Customers Experience Your Brand?
Yesterday I attended the Social Media Online Marketing Masters Summit in Chicago. The ballroom at the Blackstone Hotel was packed with business owners eager to learn more about how to build their brand online.

Whole Foods: Bad Tuna or HR Policy?
Donna Flagg looks at the nuances that needs to be looked at between the employee regulations that sit “on the books,” and actual behaviors as they exist in reality within a company.

Family & Business: Re-Engaging Your Spouse
If both of you have not been involved with your estate and succession planning team, it is likely you may be experiencing some challenges – perhaps your progress has even come to a standstill and there may need to be some discussion on this topic before you can move on...

Sales Tactics: Make Them Feel It!
Selling is a process of communication in which the salesperson expresses the message in colorful, exciting, lively words to create value and desire of a product or service for the potential customer.

Peeve of the Week: Surprise Terminations
It’s one of the “uncoolest” things companies do in the workplace when they fire someone for performance issues without giving him or her any preliminary information leading up to it.