Donna Flagg spent over 15 years in sales, management and training before founding The Krysalis Group, a consulting firm specializing in management, marketing, training and sales and their respective relationships to business results. After earning a BA from Rutgers University, she went on to attend New York University’s Graduate School of Education where she obtained a Masters Degree in Organizational Development and Human Resource Management, and a post graduate degree in Business Education. Donna also speaks at various conferences including those conducted by The Conference Board and Business Leadership Network and has been a visiting instructor and panelist at New York University through Delta Pi Epsilon, a national honorary professional graduate society in business education and training. In 2005, Donna was invited to be a host at the Liz Claiborne Leadership Offsite to discuss branding during a "Progressive Dinner" event. She is frequently quoted in the press for her workplace expertise, and in 2004, she was the back page columnist for Empire Magazine.

Donna is the author of Surviving Dreaded Conversations, a book dealing with workplace conversations and a survival guide for talking through any difficult situation at work.