Sales Tips

March 12, 2010 | Link This | Email this | Comments (0)

Welcome to the dog days everyone. You are probably asking yourself what in the world is he talking about and what could it possibly have to do with the field of sales. In baseball, the month of August is referred to as the dog days of summer. Because that is when the season begins to drag on and on, and the playoffs are still two months away. It is the teams that fight their way through these days that often find themselves playing well into October.

The months of March and April, I believe, are the dog days for many of us as salespeople. T...Read More

March 5, 2010 | Link This | Email this | Comments (0)

When you look at your business from a neutral perspective, as your customer sees the business, there is only one thing that separates you from everyone else selling your products or services. Your people! With the internet, big box stores, chain stores, catalogs, your own vendors, other independents, and major department stores all selling almost, if not exactly the same products as you, the bottom line is the only thing that you can offer people which is unique is the service that you provide and the people that are providing it!

February 26, 2010 | Link This | Email this | Comments (0)

Anyone that knows me realizes that I take the responsibility of being a Business Owner or Store Manager very seriously.  As an owner or manager that supervises employees you are faced with a monumental responsibility.  I believe that when you hire someone you are telling that person, either directly or indirectly, that you are going to provide a place where they will have an equal chance at making a living and providing for their families.  You are telling them that you will provide the location, merchandise, and the tools that they wi...Read More

February 20, 2010 | Link This | Email this | Comments (2)

We talk a lot about how to meet our customer’s needs and about being attentive.  While it is always true that we need to be aware of our customer’s wants and needs, it is just as important to respect the wishes of the customer.  Have I completely confused you yet?  What I am talking about today is the issue of personal space and having respect for the personal space of your customers.

The issue came up when I was doing a little shopping at an electronics store the other day....Read More

February 12, 2010 | Link This | Email this | Comments (1)

We talk all of the time about customer service and how it is the most important aspect of any salesperson.  In a society where customers can get virtually the same product from a thousand different stores, it is customer service that often sets one store apart from the other.  Why am I telling you something that you obviously all ready know?  It is simple, I had an experience the other day that shocked me, but it is also sad to say that it probably happens all too often.

...Read More