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How To Make Viral Marketing Work For Your BusinessJanuary 10, 2008Viral marketing is another term for word-of-mouth marketing that spreads like a virus. If people talk about you to their friends or pass along your newsletter or marketing campaign to their e-mail list, and they in turn send it to others, you've successfully spread your message. If it happens too slow, your message fizzles. Hotmail.com, the free e-mail services started back in the 1990s, is widely known in 2008 as the leader in viral marketing. Within a short time, people had forwarded the information about Hotmail to their friends, who signed up for the service and then e-mailed other friends, and so on. Millions of people signed up without Hotmail having to spend an enormous amount of money in advertising and promotion. People came, saw what they liked and spread the word. Other significant viral campaigns include the movie "The Blair Witch Project," Google, and the dancing baby (this one became so popular it ended up on Ally McBeal in a dream sequence). There are no magic potions for making viral marketing work. Some of the best laid plans wilt, while sudden inspirations can become folklore. When thinking about your marketing strategy, here are some tips to follow when planning: Offer an incentive, entertainment or service they can use. An article that I read on clickz.com discussed a women's clothing retailer that rewarded message recipients with a free T-shirt and a $1 donation to the Susan G. Komen Breast Cancer Foundation when an individual sent the special e-mail message to five friends and three of those friends opted in to the retailer's catalog or e-mail list. The campaign was tremendously successful, driving a click-through rate three times higher than normal, an e-mail newsletter sign-up rate of over 30%, and a catalog subscription rate of nearly 70%. Meanwhile, cost per sale decreased by 89%. Be honest. There are different types of viral marketing: entertainment, utility (offers something the reader can use), palpable reward (instant gratification) and uniqueness (something they've never seen before). Whichever campaign you choose, be sure that you're realistic and truthful. People will only forward something they believe is worthwhile. The saying goes, if they like your message, they will forward it to 12 people. If they don't like your message, they'll kill it. Bad publicity never works favorably for small businesses.
Viral marketing is perceived as an art instead of a science. The beauty is in the minimal costs (perfect for a shoestring budget) and the high rate of success if done properly. Start small and try it on a select target group. Analyze it and build future campaigns on what works for you. As with all word-of-mouth, if handled properly, it can reap huge rewards. Posted by Suze Bragg on January 10, 2008 | Comments (1)
December 9, 2008
In response to: How To Make Viral Marketing Work For Your Business Dan Blank commented: test, please ignore.
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