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Unintentional Disrespect
September 5, 2008

While on a recent client visit, I experienced a situation that I had encountered on several occasions in the past . . . an individual showing up late for a meeting. But in this particular case, it was a family member showing up late for a meeting! It happened to be a meeting where several family members took time out of their busy schedules, time away from their children and their respective businesses to attend. You may say, what’s the big deal? Great question! Please allow me to elaborate.

Let’s begin with the bottom line! Whenever you show up late for a meeting, regardless if it is a family meeting or a business meeting comprised of non-family participants, you are instantaneously sending a message that your time is more important and more valuable than all of the other participants that are waiting eagerly for your arrival. This is what I refer to as “unintentional disrespect.” Is this the message that you really wish to convey? Maybe yes and maybe no. On whole, I think not. If this is a one-time event, I understand that “stuff” happens. If this is a repetitive occurrence, I suggest you take another look and reconsider your position and outlook on these meetings!

Family members are under a microscope whether you like it or not! Managers, employees and family members are looking to you each day to set the example! So do yourself and your family business a favor . . . show up early, be prepared and be on time to meetings. If you do this consistently, sit back and take a deep breath. You may be surprised at the metamorphous that takes place in the family’s and employees’ attitudes and culture. Leadership by example, commitment, dedication and pursuit of a common goal can be quite powerful! Are you leading by example or waiting for others to set the tone?


Posted by Dave Ciambella on September 5, 2008 | Comments (2)


September 5, 2008
In response to: Unintentional Disrespect
Suzanna de Baca commented:

Dave: This is an excellent piece and is equally relevant whether you're in an industry that involves family businesses or not. Being on time is indeed a very important show of respect, as well as an indicator of your ability to manage anything. When people are consistently late, it raises doubts that they think ahead, prepare, and value follow through. If you are too busy and your packed schedule is making you late, either get more help and support, say "no" to meetings or tasks, or delegate. Thank you for bringing this up.




September 7, 2008
In response to: Unintentional Disrespect
Kimi Ziemski commented:

Bravo Dave on bringing this issue up! My concern is this: Being on time is only a symptom of what I believe to be a larger moral and human issue: a lack of respect for others at a core level of behavior and thought. Too often we are teaching our children and others that their own needs can be considered so important that there is a lack of context. We each have the responsibility to understand where our needs as individuals fit within the context of the needs of others, the needs of the society and the constraints of our own conscience. Again I say Bravo! Regards, Kimi





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