Brad Huisken

Consistency Is The Key!

No matter what the local economy may bring, what situations are facing the world, what the national or world economic status happens to be, it is the consistent application of good sound business principles that will determine an individual’s or a business’s success or failure. Over the past several months I have read in trade journals, newspaper, online chat rooms and heard in simple conversations, people singing the blues about how tough business is and that it is impossible to have a sales and profit increase in these times of turmoil. On the other hand I can give dozens of success stories of companies and individuals whom have never had better times in producing sales and profit increases.

What is the difference between those that are singing the blues and those that are reeling in their success? While there could be many factors within an individual organization or within an individuals personal performance I believe it is the people and the companies that stick to the basics of running a successful business that will rise to the top. What are the basic principles in running a successful business?

Here are a few:

Having Non-Negotiable Selling Standards

Having Non-Negotiable Customer Service Standards

The constant and consistent pursuit of excellence within the company.

The consistent and on-going training of the staff.

Having goals set that are realistic and attainable based on trends.

Recognizing people for their individual achievements.

Making the workplace fun and exciting for the employees and customers.

Listening and reacting to the needs of the employees and customers.

Running the business based on facts (statistics) rather than opinion.

Communication internally and externally.

Delivering a consistent message to the customers.

Running a disciplined organization.

Consistent coaching (praising and encouraging) of the staff.

Creating an environment of personal growth and development.

If you aren’t enjoying a sales & profit increase look inside before you start blaming outside influences. Or at the very least you can minimize the losses. You may be surprised what you find.
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Posted by Brad Huisken on July 3, 2009 | Comments (0)