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Tempers Flaring: How Costly Are They?
April 11, 2008
When tempers flare at work, everyone feels it by the time its effects have rippled through an organization. And for all intents and purposes, it’s not positive. While managing emotions is difficult on many levels both professionally and personally, anger is one of the most destructive and crippling emotions when it comes to work and productivity. Here’s why…
Anger intimidates people by creating fear and uncertainty. It will shut employees down and prevent them from speaking up, offering ideas and putting forth their best efforts, all of which will prove to be death to a business.
So a good way to manage your own anger is to exercise whatever amount of discipline it takes to make sure you don’t take it out on someone else. And if you need to manage an incoming attack from another person, your best bet is to either walk away or become as calm as he or she is angry.
Either way... remember to breathe!
Posted by Donna Flagg on April 11, 2008 | Comments (0)